Oh Two Clothing (Pty) Ltd

(Protection of Personal Information Act, 4 of 2013)

Last updated: 4 March 2024

1. Introduction

Oh Two Clothing (Pty) Ltd (Registration Number: 1997/020940/07) (“Oh Two Clothing”, “we”, “us”, or “our”) is committed to protecting the privacy and personal information of our customers, suppliers, and business partners.

This Privacy Policy explains how we collect, use, store, share, and protect personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA).

By engaging with us, using our website, or conducting business with Oh Two Clothing, you acknowledge that your personal information will be processed in accordance with this Privacy Policy.

2. What Is Personal Information?

In terms of POPIA, personal information means information relating to an identifiable, living natural person or an identifiable juristic person (such as a company, close corporation, or trust).

This may include, but is not limited to:

  • Names and surnames

  • Identity or registration numbers

  • Contact details (email address, telephone number, physical address)

  • Banking and payment-related details

  • Order, transaction, and delivery information

  • Business correspondence and records

3. What Does “Processing” Mean?

Processing refers to any operation performed on personal information, whether automated or manual, including:

  • Collection

  • Recording

  • Storage

  • Use

  • Sharing with third parties

  • Updating

  • Deletion or destruction

4. Lawful Basis for Processing Personal Information

Oh Two Clothing processes personal information lawfully and only where:

  • It is necessary to perform a contract or fulfil an order

  • It is required to comply with legal or regulatory obligations

  • It is necessary for legitimate business operations

  • You have provided consent where required under POPIA

We do not collect or process personal information unnecessarily or unlawfully.

5. Why We Collect and Use Personal Information

We collect and process personal information for legitimate business purposes, including:

  • Processing and fulfilling orders

  • Managing customer and supplier relationships

  • Communicating regarding products, services, and transactions

  • Delivering goods and coordinating collections

  • Maintaining accurate business records

  • Complying with tax, accounting, and legal requirements

  • Protecting our legal rights and interests

Where required, personal information may be shared with:

  • Courier and logistics providers

  • Payment service providers

  • Professional advisors (e.g. accountants, attorneys)

  • Regulatory authorities where legally required

We do not sell or trade personal information.

6. Accuracy of Information

We take reasonable steps to ensure that personal information is accurate, complete, and up to date.

Clients and suppliers are encouraged to notify us promptly of any changes to their personal or business information. Updates may be submitted by contacting:

Email: [email protected]

Telephone: 031 579 5199

7. Storage, Security, and Retention of Information

All personal information is stored securely using appropriate technical and organisational safeguards to prevent:

  • Loss

  • Unauthorised access

  • Unlawful processing

  • Accidental destruction or damage

Access to personal information is limited to authorised employees who require it to perform their duties.

Information is retained only for as long as necessary to fulfil the purpose for which it was collected or as required by law, after which it is securely deleted or destroyed.

8. Your Rights Under POPIA

In terms of POPIA, you have the right to:

  • Request access to your personal information

  • Request correction or updating of inaccurate information

  • Object to the processing of your personal information (where applicable)

  • Request deletion of information, subject to legal and contractual obligations

  • Lodge a complaint with the Information Regulator

Requests relating to personal information may be submitted in writing to our Information Officer.

9. Complaints and Objections

You may object to the processing of your personal information or lodge a complaint by contacting:

Information Officer

Oh Two Clothing (Pty) Ltd

Email: [email protected]

If you are not satisfied with our response, you may lodge a complaint with the Information Regulator of South Africa.

10. Changes to This Privacy Policy

Oh Two Clothing reserves the right to update or amend this Privacy Policy from time to time to reflect legal, regulatory, or operational changes.

The most current version will always be available on our website.

11. Contact Details

Oh Two Clothing (Pty) Ltd

Email: [email protected]

Telephone: 031 579 5199

Website: https://ohtwo.clothing